So, after a year hiatus, I finally have something to blog about. There have probably have been multiple things to write about this year, but nothing has moved me to so, until yesterday...
I've had DirectTV for a couple months. When I signed up, they gave me free HBO, Starz and Showtime. After receiving my November bill, I realized that they don't stop the service, they charge you for the premium channels.
Kind of annoyed by this, I called DirectTV and spoke with a very polite customer service representative -we'll call him Bob.
Bob: Thank you for calling DirectTV, can I please have the name on the account.
Me: Sure, April Conyers.
Bob: Hello, MRS. Conyers, how can I help you today?
Me: (Ignoring the MRS. Conyers reference) I need to cancel HBO, Starz and Showtime.
Bob: I'm sorry to hear that, MRS. Conyers. Are you not happy with the channels?
Me: No, the channels are fine, I just don't want to pay for them.
Bob: Well, MRS. Conyers, you know those channels average out to be about 3 cents per day, are you sure you want to cancel, MRS. Conyers?
Me: Yes, Bob - As I said before I want to cancel those channels - Please stop trying to sell me!
Bob: OK ma'am, we'll cancel. Remember you can sign up for them anytime. Have a great day MRS. Conyers.
So you may be thinking, what's the problem with this conversation? I have a problem with being referred to as MRS. Conyers. I know it seems petty, but I'm not married. I live in an apartment with a roommate and a cat. Why do people just assume? Why did this drive me so crazy? I'm not really sure. Just food for thought - there are certain social rules that should always be followed.
What bothers you?
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4 comments:
People who feel that the use of a turn signal is for lesser drivers. They make me feel homicidal.
First of all, I'm so glad that you are back to the blog!
Secondly, I really can't stand people who call me "mom" just cause I'm a new mom. I'm not your mom!!!
That's weird that he would say that anyway, most would assume Ms. :) Love your blog!
Glad to be back! Going to really try to post more frequently! Thanks for reading!
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